EMPREGO

Receptionist / Switchboard Operator - Polokwane

Tracker South Africa-Polokwane, South Africa

Position Summary:
Industry:IT & Internet

Job category:Reception and Switchboard

Location:Polokwane / Pietersburg

Contract:Permanent

Remuneration:Market Related

EE position:No

Introduction:
Tracker requires the services of a friendly Receptionist / Switchboard operator in the Client Services department based at Tracker Polokwane Office.

Job description:
Responsibilities:

  • The incumbent is expected provide excellent service to internal and external customers.
  • Operate and direct all calls on switchboard.
  • Receiving and welcoming visitors and customers and contacting the relevant department for assistance.
  • General office administration.
  • Receiving and dispatching parcels and envelopes.
  • Liaise with internal staff/departments by ensuring messages and information is timeously and correctly processed.
  • Maintains security by following procedures; monitoring logbook; issuing visitor badges.
  • Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service.
  • Assist in keeping the reception area clean and tidy, at all times

Minimum requirements:
Skills/Knowledge:

  • Matric coupled with a minimum of 1 year working experience in a Reception environment or relevant tertiary qualification.
  • Immaculately groomed individual with a friendly and energetic personality.
  • Speak and write English fluently.
  • A passion for customer service and a professional attitude at all times.
  • The incumbent should have excellent interpersonal skills and the ability to pay attention to details.
  • The ability to cope with a constant changing and pressurised environment.
  • Computer literate with knowledge of Microsoft Office

Benefits:
Medical Aid, Provident Fund