Description
Overview: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.
Competencies:Active listening, empathy result-oriented
Responsibilities:
- Handle telephone calls from customers per the established criteria
- Resolve problems efficiently and professionally
Requirements:
- English level B2- 85%
- Intermediate use of computer programs
- Windows environment
- Ability to type proficiently
- High School Degree +
- Work experience +
Salary: ₡450,000.00 - ₡500,000.00 per month
Work Remotely:
- No