Description
Job Description Summary:
Be part of something bigger!
BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.
Life-changers work here at BD, we create innovative ways to help our customers improve patient care. We rely on bold and inspired employees who share our commitment to helping solve some of healthcare's most critical challenges. BD is a global medical technology company focused on addressing many of the world's most pressing and evolving health needs. With our combined technology and expertise, we will become a global leader helping to transform the quality and cost of care for patients and clinicians worldwide. Join us in our mission to improve the future of healthcare and help all people lead healthy lives.
Pyxis® medication technologies combine proven technology with actionable intelligence to prevent medication errors, help free up caregiver time to focus on patient care, increase the predictability of medication availability, and reduce inefficiencies in the medication use process. At almost every point in the medication use process, safety and efficiency can be increased with the comprehensive capabilities of the Pyxis® medication management system.
Home-based position with daily travel to local customers as well as regional overnight travel.
Accountabilities:
Technical:
- Install and support Pyxis hardware and software.
- Complete training and develop competency in a minimum of three core Pyxis product lines.
- Conduct client training on the use of Pyxis products.
- Provide advanced problem solving, troubleshooting and system consultation as needed for client.
- Perform upgrades to Pyxis software and hardware.
- Communication
- Conduct customer meetings.
- Provide written documentation to appropriate team members and customer.
- Provide consultation on new and existing products to customer.
- Establish and nurture rapport with customers that is conducive to a long term business relationships.
- Provide team support and product information on strategic products as assigned by manager.
- Work closely with the Dispensing Implementation team.
- Administrative
- Order equipment and supplies.
- Coordinate client resources and assign project tasks.
- Complete weekly logs, expense reports, project plans, etc.
- Maintain Account Summaries
Education & Experience:
- Bachelor's degree preferred or equivalent years of related work experience.
- 3-5 yrs experience in a similar role preferred, particularly with experience in a hospital environment.
- Hospital pharmacy / clinical experience desired. Hospital I.T. experience a plus
- Pyxis and automation experience a plus.
- Some training and/or teaching experience preferred.
Knowledge, Skills & Abilities:
- Bilingual in French & English is strong asset- Must be able to clearly communicate, thoroughly document and demonstrate project management competency and ability to overcome project risk factors, project timeline delays and escalated customer and project issues for small to medium size hospitals or facilities.
- This position involves pushing, pulling, stooping and lifting up to 40 pounds.
- Must possess and maintain a valid driver’s license and meet BD’s auto safety standards.
- Upon hire, must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox), Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis.
For roles that require associates to visit customer sites or report to work at a BD site, full
vaccination against COVID-19 is a condition of employment. Requests for
accommodation will be considered pursuant to applicable law.
Why join us?
A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.
- Great Place to Work® has certified our workplace culture based on your feedback in the Trust Index® survey, and we've just published the news about us on their social media channels. You can ch