Description
The Cashier Supervisor coordinates the activity of other retail employees and is in charge of recruiting and training staff, assigning tasks, conducting meetings, accounting, implementing safety guidelines, and taking disciplinary action when necessary. Also responsible for checking and supervising the activities of cashiers to promote efficiency, discipline, and productivity in the company.
KEY POSITION ACCOUNTABILITIES
Functional and Technical:
- Supervises and prepares daily individual paperwork for a team of cashiers
- Computes and records totals of transactions on a daily basis and recorded data
- Calculates total payments received during a time period, and reconciles this with total sales
- Answers customers questions, and provides information on procedures or policies
- Ensures that each customer receives outstanding service by providing a friendly environment
- Maintains awareness of all promotions, advertisements and new product samples
- Inform system provided (Proligic) about system operational issues
Miscellaneous:
- Attends mandatory meetings including divisional meetings, executive meetings, staff meetings, etc.
- Keeps work area clean and organized.
- Handling Accounting documents and credit card reconciliation.
- SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
- Knowledge of restaurant operations including foods, beverages, and guest interaction.
- Ability to communicate in English, both orally and in writing, with guests and employees.
Job Types: Full-time, Permanent