Description
Currently we are searching for an IT Support Technician for Durban, South Africa.
Responsibilities of this Post:
Diagnose and resolve hardware issues - Printers, PC's, monitors, Scanners etc.
Assist software vendors to troubleshoot and diagnose issues through to resolution.
Perform preventative maintenance on PC's and printers.
Manage printer toner cartridges and ensure we always have stock. Get quotes for cartridges and place order.
Escalation of issues, he/she is unable to resolve in a timeous matter, to the IT Manager.
Management of user rights.
Logging of faults with service providers.
Requirements of this Post:
Bachelor degree in Information Technology.
At least three years IT support experience.
Critical thinking and problem-solving skills.
Decision-making.
Planning, prioritization, and organizational skills.