Hotel Receptionist Front Office Agent

Hotel Artemide is currently recruiting a Front Office Receptionist to join our highly successful team.

You should have a warm, personable nature, with an eye for detail and a ‘can do’ attitude.

You will be expected to achieve a level of service through the constant monitoring of our established standards. As a result, you should be highly attentive to detail and be capable of delivering consistent standards. In this type of industry, teamwork is key; you should be a strong team player willing to lend a hand wherever needed. Shift work including nights is required.

Duties will include:

• Meeting and greeting guests upon arrival.
• Performing check-in and check-out duties.
• Answering the main telephone switchboard and assisting guests with any enquiries.
• Daily cashier duties.

• Daily administration duties as required.
  We need people who are full of personality and have:

• Great team working skills.

• A good level of English, spoken and written. Other languages preferred. Basic Italian required.
• A keen eye for detail.
• The ability to work under pressure.
• A real passion for delivering personal, fantastic, and memorable service to all our guests.
• The ability to deal with our guests in a calm and professional manner.
  Ideally, you’ll have a customer service background and preferably experience in a similar role although we are happy to provide training and development for the right person.

Additional responsibilities and tasks can be added at any time, depending on the need of the business and hotel.

Some of the Benefits available to our team:

• Discounted rates within all the hotels of the property
• Uniforms and dry cleaning service provided free of charge
• Yearly performance based bonus
  For the first six months, the employment relation will take place through an internship. At the end of the six months, an employment contract as a Receptionist will be offered.

Contratto di lavoro: Tirocinio formativo/stage

Stipendio: €1.300,00 al mese

Disponibilità:

• Turni
  Esperienza:

• receptionist: 1 anno (Preferenziale)
  Lingua:

• Inglese (Obbligatorio)