Description
Our client is looking for a reliable and self-driven Debt Collector to join their team. Keeping track of assigned accounts to identify outstanding debts. Planning course of action to recover outstanding payments
RESPONSIBILITIES:
- Keep tracking outstanding debts
- Plan course of action to recover owed money
- Locate and contact debtors
- Negotiate payoff deadlines and payment plans
- Handle customers' questions or complaints
- Identify gaps in the system and recommend solutions
- Build trust with debtors
- Update account status and database regularly
- Comply with requirements when legal action is unavoidable
KNOWLEDGE, QUALIFICATIONS, SKILLS & EXPERIENCES:
- Matric certificate (50% in English & 50% in Maths)
- 1- 2 years of experience as debt collector
- Experience in working with targets and tight deadlines
- Knowledge of relevant legal requirements
- Good knowledge of MS Office (MS Excel, Word & Outlook) and databases
- Good negotiation and persuasion skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
Job Type: Temp to perm
COVID-19 considerations:
Always remember to wear a facemask, keep a safe social distance and always sanitize when visiting any of our offices
Ability to commute/relocate:
Randburg, Gauteng: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):Do you have 50% in Mathematics and 50% in English?
Education:
High School (matric) (preferred)
Experience:debt collector: 1 year (preferred)