Description
Kitopi is a tech-powered food company. We partner with and invest in restaurants and food concepts to help them expand beyond borders. Founded in 2018, our mission is to satisfy the world’s appetite.
Kitopi (pronounced: “Kee-Toh-Pee”) stands for Kitchen Utopia. We are enablers, partnering with brands to deliver food about you. We do this by providing services centered around (but not limited to) sourcing, preparing, producing, and packaging - working closely with our delivery partners to ensure a safe and quick delivery. This is made possible thanks to our in-built, pioneering cloud kitchen technology 'SKOS' - a first-of-its-kind innovation in the world and our 3500+ Kitopians, who bring their best every day.
In addition to on-demand meals cooked in our cloud kitchens, we also offer subscription-based meal plans and a first-of-its-kind virtual food court concept Mix ‘N’ Match. Kitopi currently operates more than 100 kitchens across the UAE, KSA, Kuwait, Bahrain and Qatar with its tech-hub in Poland and its customer experience center in the UAE.
What You'll Do:
- Supports General Manager to achieve business objectives.
- Ensures excellent kitchen operations thru quality, speed and accuracy, to meet and exceed customer expectations.
- Is responsible for brands’ satisfaction and adhering to the recipes and standards.
- Oversees inventory, availability, FCR and other food related KPIs.
- Ensures that all sanitation, safety and security policies and procedures are observed and enforced.
- Trains and monitors the culinary competency of team members; supports their growth and career development.
- Partners with Customer Success team to urgently address all occurring problems and supports the implementation of new initiatives; is involved in on-boarding of new brands.
- Working closely with Growth team on new brand Onboarding and Brand performance after opening.
- Managing the culinary aspects of onboarding and launching of new brands across the Kitopi ecosystem.
- Working closely with culinary manager on brand integrations.
- Maintaining the right brand standards and quality.
- Supporting Operation team on all Culinary related projects.
- Partner with Brand Champions in ensuring that standards are fully executed; facilitates the on-boarding of new brands; collects and shares feedback with the Culinary and Growth team to support success of the brands.
- Collects and share feedback with the culinary and customer success team to support success of brands.
- Works with facilities team to ensure proper performance and maintenance of kitchen equipment.
- Supported by Unit Manager, is responsible for inventory management, ordering, product availability, waste control and FCR.
- Mitigating and solving any issues or problems that may arise to ensure smooth operations of the brand.
What We Look For:
- 3 to 5 years of experience in kitchen operations management within food & beverage, hospitality, or catering.
- Bachelors in culinary arts or hospitality management.
- Culinary expert who takes responsibility for quality of end products and constantly works towards optimization of your kitchen.
- Strong people management skills and experience leading large teams while coaching and monitoring the culinary competency of team members.
- Strong interpersonal skills - ability to build and manage strong relationships with their team, cross-functional colleagues, and external partners.
- Exceptional communication and organizational skills - able to speak and listen effectively; great written, verbal, and presentation skills.
- Experience or knowledge in multiple cuisines.
- Experience in ensuring strict compliance and managing various recipes.
- Knowledge in multi-cooking techniques and kitchen equipment.
- Problem solver.
- Excellent communication skills.
Recruitment Process and Timeline
Benefits
- Extensive learning opportunities - we offer many hard and soft skills training to help you improve and challenge yourself
- You’ll have access to LinkedIn Learning, Coursera, and Mindvalley where you can choose over thousands of courses to satisfy your hunger for knowledge.
- You'll be involved in customized workshops run by Kitopi Academy
- You’ll have a chance to work in an international, diverse, and inclusive environment
- You’ll be part of one of the most caring communities out there.
- Finding a chance to become a shareowner with our ESOP plan
- Free and unlimited access to a nutritionist because we care about you
- No Dress Code!
- Extended maternity and parental leave
- The infamous team activities and social events are bursting with fun
- Inclusive Private Health Insurance
- Up to 50% discount from Kitopi brands
- 30 calendar days annual leave
- Work from anywhere policy
So, what does it really mean to work at Kitopi?
- We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act