Description
Requirements:
- Previous experience working in a busy cafe or restaurant
- At least 2 years’ experience as Barista/Coffee Specialist/Cashier
- Good level of spoken and reading English
- Experience working with a multi-cultural team
- Ideally has some knowledge and experience of making juices, smoothies and coffee
- Ideally has some knowledge and experience of upselling and customer service standards
- Ideally have an interest in healthy food
- Have a friendly personality with good people skills and strong multi-tasking ability
Responsibilities:
- Greeting customers
- Making all drinks including smoothies, juices, tea and coffee
- Cleaning the drinks area
- Managing the Point of Sale (POS).
- Collecting payments by accepting cash, check, or charge payments from customers; making change for cash customers.
- Verifying credit acceptance
- Issuing receipts and refunds
- Redeeming and monitoring vouchers and loyalty card
- Balancing cash drawer by counting cash at the beginning and end work shift
- Balancing cash/credit sales against the POS report
- Resolving customers complaints, guide them and provide relevant information
- Keeping records transactions
- Representing the companies ethos and vision at all times
- Maintaining clean and tidy checkout areas.
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (preferred)
Experience:
- Barista: 2 years (preferred)