Description
Job Duties/Responsibilities will include:
This position will require you to support both guests and the establishment with any query they may have while consistently offering them great customer service.
This will involve:
- Maintaining relationships with guests and the establishment
- Communicating and educating guests and the establishment on procedures and policies
- Assisting guests with the booking process and offering post-booking assistance
- Resolving problems
- Completing assigned work before deadlines and in an professional manner
- and more
- Post Matric Qualification plus Clear communication in English
- Strong computer skills
- A clear, confident and friendly telephone manner is critical
- The ability to work in a team
- The ability to handle difficult situations
- The ability to adapt to changes and learn quickly
- Hard-working and good work ethics beneficial.