Description
Job description
logging and processing support calls
installing and configuring computer hardware, software, systems, networks, printers and scanners
planning and undertaking scheduled maintenance upgrades
setting up accounts for staff
talking to clients and computer users to determine the nature of any problems they encounter
responding to breakdowns
investigating, diagnosing and solving computer software and hardware faults
maintaining records of software licences
managing stocks of equipment, consumables and other supplies
Follow up with customers as needed to ensure any problems are resolved
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Job Types: Full-time, Permanent
Salary: RM3,500.00 - RM4,500.00 per month
COVID-19 considerations:
Yes
Job Type: Permanent
Salary: RM1,800.00 - RM2,500.00 per month
Schedule:
Day shift
Supplemental Pay:Yearly bonus
COVID-19 considerations:
Yes
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)