Assistant Store Manager - Retail

WE ARE HIRING

JOB ADVERT: ASSISTANT STORE MANAGER

Tickled pink at what we have in store for you!

Thrive on the opportunities that one of the country’s fastest leading and growing plastics and household retailers has to offer at our store in East London. Join Mambos for a challenging, yet rewarding career in the retail industry.

Purpose:
Our store managers are the leaders of our organization. As a member of the management team you’ll be responsible for coaching and guiding shop assistants to ensure we achieve our mission to provide a world-class shopping experience to our customer as well as ensuring the professional growth and development of your team. You’ll be challenged to manage the daily operations of one of our star retail stores. Our managers are entrepreneurs, innovators, role models and coaches who drive results, bring the Mambo’s way to life in our stores, and ultimately support the continuing success and growth of the Mambo’s brand.

Responsibilities:

• Lead the store team in all aspects of store operations.
• Day-to-day management of the store.
• Take responsibility for the training & development of team members.
• Communicate effectively with Senior Management team.
• Ensure and provide exceptional customer service at all times.
• Ensure appropriate merchandising standards.
• Control expenses and payroll budgets.
• Manage the staff experience and handle personnel issues.
• Model outstanding customer service practices for your team and ensure associates consistently deliver excellent customer service.
• Will be involved in managing on or more of the following operations: Back of House operations (Receiving/Admin/ systems), Merchandising, Point of Sale/Front End operations, Selling Floor, Returns, and all individual departments instore.
• Assisting/support management team in all areas of store operations, service, and merchandising.
• Human Resource Initiatives including but not limited to staffing, hiring, and staff scheduling.

Desired Experience & Qualification

Qualifications:
Grade 12
Relevant business / admin qualification - retail management diploma or degree would be advantageous
4+ Years retail experience with administrative and people management experience
Strong written and verbal communication skills
Strong leadership and management skills
Strong analytical skills
Highly organised with the ability to adapt quickly to change
An excellent understanding of retail
Proficiency in stock management, cost control and cost management
Genuine interest in the MAMBOS brand and products
Ability and willingness to work weekends and extended retail hours
Own transport
PERSONALITY TRAITS:
Ø Retail Savvy

Ø Passion

Ø Great Communicator

Ø Love for the customer

Ø Problem solver

Ø Team player

Ø Friendly with a CAN-DO attitude

Package & Remuneration

We OFFER

Competitive, market-related salaries based on skills and experience
Remuneration based on a ‘cost to company’ model

Salary: From R20,000.00 per month

Ability to commute/relocate:

• East London, Eastern Cape: Reliably commute or planning to relocate before starting work (preferred)

Education:

• High School (matric) (preferred)

Experience:

• Customer Service: 4 years (preferred)
• Retail Management: 4 years (preferred)
• Stock management: 3 years (preferred)