EMPREGO

IT Support Technician (Onsite) - Stanger Kzn

UNIVERSAL NETWORKS-KwaDukuza, South Africa

We are seeking a detail-oriented, thorough, and organized IT technician to join our growing team in the Kwadukuza / Stanger Area. In this position, you will play a key role in providing support for all areas of IT.

IT Technician Duties and Responsibilities

  • Keep systems up to date through operating systems upgrades.
  • Monitor networking equipment and servers.
  • Assist with the design, implementation, and ongoing support of new software and features.
  • Monitor network availability, and security.
  • Oversee troubleshooting for system errors.
  • Provide helpdesk support for network issues.
  • Provide technical support either by phone, remote access or site visits as needed.
  • Respond to IT issues; hardware maintenance, software, networking, etc.
  • Evaluate connectivity issues, equipment, and software.
  • Modify configurations, utilities, software, etc.
  • Set up equipment for new users.
  • Install, test, and monitor servers, firewalls, and new software.
  • Perform data backups.
  • Install and update network system improvements as needed.
  • Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more.

IT Technician Requirements and Qualifications

  • High school certification
  • CompTIA A+, CompTIA Net+ certification or other related IT professional certification (MCSE etc.).
  • Cloud experience required (Office 365, Azure, Amazon etc.).
  • Windows Server Operating System, configuration, install, management skills beneficial (Server 2012, 2016, 2019, Microsoft Exchange 2010, 2013, 2016)
  • HyperV and VMWare Install and Setup skills would be beneficial.
  • Previous experience as a help desk technician, computer technician, or IT support.
  • Ability to troubleshoot and resolve multiple issues.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Excellent verbal, written and reporting communication skills.
  • Comfortable in a diverse and fast-paced environment.
  • Goal-oriented, organized team player.
  • Experience working with network and server management support.
  • Up-to-date knowledge of new systems, information, software, and upgrades.
  • Ability to physically stand, bend, squat, and lift equipment.

Job Types: Full-time, Permanent

Application Question(s):

  • Do you have your own reliable vehicle

Education:

  • Diploma (preferred)

Experience:

  • IT Support: 1 year (preferred)

License/Certification:

  • Drivers Licence (preferred)