Safety and Security Manager

So much happens behind the scenes to make the magic happen! Often invisible to guests, the back of house team keeps things running smoothly, whether you’re working in HR, Finance or Security, you’ll be supporting and contributing to something special. Mount Nelson Hotel is looking for a Safety and Security Manager to join our team.

Main duties include but are not limited to:

• Direct and control the security and safety systems of the hotel, in order to ensure the safety of guests and employees and minimize loss from theft, arson or otherwise, damage to company assets and personal injury to guests and employees.

• Responsible for all aspects of health and safety, which includes, but is not limited to:

• Develop and implement techniques and systems to prevent or minimise waste, theft or pilferage within the hotel.

• Direct all investigations regarding theft or damage of property and personal injury occurring within the hotel borders. In your absence, ensure that the Assistant Health & Safety Manager as well as the Security supervision team is adequately trained and empowered to deal with situations and investigations, and in particularly that they possess the adequate communication skills when dealing with a guest directly.
• Maintain good liaison with civil law enforcement agencies, fire department and other government authorities.
• Co-ordinate with external agencies for all relevant HSSE requirements and ensure relevant Contracts and SLA’s are periodically reviewed and updated.
• Establishing an ongoing process for fire prevention, fire training and review of fire systems and recommend improvements.
• Responsible for managing all Pest Control initiatives including regular pest control servicing, and recommendations for improvements.
• Review the efficiency of all surveillance systems in the unit and recommend improvements.
• Stay informed of the latest amendments in civil/criminal laws, technological advances in surveillance and safety equipment.
• Responsible for ensuring the unit’s compliance with all Health & Safety policies, systems and procedures.
• Responsible for ensuring that all security operations are in accordance with company and Health & Safety policies, systems and procedures.
• Ongoing implementation of the company’s Safety Management System and reporting monthly on completion of tasks.
• Implementation of the unit’s Crisis Management Plan.
• Ensuring that in accordance with statutory regulations all safety equipment, alarms, fire protection devices, firefighting, emergency and security equipment is serviced and maintained within the scheduled as well as prescribed time frames.
• Overseeing the Health & Safety Committee (members, meetings, ensuring points are actioned and all documentation).
• Ensuring that all first aiders, fire marshals and unit safety officers are officially appointed as per local safety legislation.
• Ensuring that all first aiders and fire marshals are trained with accredited qualifications and on internal emergency procedures, also ensuring that there are always sufficient trained first aiders and fire marshals in accordance with regulations.
• Conducting fire drills and/or emergency evacuation drills according to company standard as well as local legislation.
• Assist with any reasonable management requests, coverage and duties as may be required by the company from time to time.

Requirements:

• 4-6 years relevant experience within a similar role.
• Experience within the hospitality industry - advantageous.
• Relevant management or field /industry related diploma or degree.
• Experience using relevant technology and equipment (e.g. CCTV).
• Experience in reporting and emergency response planning.
• Excellent working knowledge of security protocols and procedures, as well as the relevant Health and Safety regulations.
• Excellent communication, organisational and administrative skills.
• Thorough knowledge of modern surveillance & vigilance techniques, equipment, and systems.
• Knowledge of fire safety measures, firefighting equipment, and alarm systems.
• Basic knowledge of civil/criminal laws and investigations procedures.

Benefits:
Competitive basic salary
Medical aid & pension fund benefit
Internal Belmond discounts
Loyalty and recognition rewards programme
Employee Assistance Programme
On going Learning and Development opportunities
Regular community, social and staff welfare events