Description
Business Equipment and Computer Applications:
- Word processing software
- Spreadsheet
- Multi-line switchboard
- Database software
Specific Skills:
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Handle wake-up calls
- Maintain an inventory of vacancies, reservations and room assignments
Transportation/Travel Information:
- Own transportation
Work Conditions and Physical Capabilities:
- Fast-paced environment
- Attention to detail
- Standing for extended periods
Personal Suitability:
- Team player
- Dependability
- Reliability
- Organized