Description
Our well known automotive vehicle dealer client based in Potchefstroom currently holds a vacancy for an experienced Service Advisor.
This position will be suited to a person who has the ability to maintain high levels of service on an on-going basis, ability to provide excellent customer service.
Specific Role Responsibilities:
- Update service customer on all service bookings
- Ensure the security of vehicles, i.e. vehicles locked in workshops and keys locked in keysafe
- Ensure first thing in the morning that vehicles are parked outside and that the keys are locked in keysafe.
- Ensure job cards are signed off by Technicians
- Give assistance to the Controller, Foreman, Service Manager, Service Receptionist
- Follow up on parts ordered to workshop
- Book in vehicles
- Ensure that all vehicles with specific complaints are test driven with either a Foreman or a Quality Controller before the client leaves the dealership
- Ensure that all vehicles are test driven
- Record and report comebacks
- Ensure parts are ordered according to the parts ordering system
- Ensure that the workshop area is kept clean at all times
- Ensure the promotion and adherence to safety standards
- Ensure the proper tools are used for the required job
- Sell accessories and additional work
- Prepare quotations to be authorized
- Follow-up on sales not made.
Qualifications and Experience
- A minimum of Grade 12.
- Computer literacy is essential
- Clear Criminal Record
Skills and Personal Attributes
- Must have excellent verbal communication skill.
Job Type: Permanent
Salary: From R12,000.00 per month
Experience:
- Service Advisor: 3 years (required)