Description
Our client based in Centurion is looking for an IT Administrator. The right person should have a good knowledge and experience working with network and server technology as well as typical IT services found in an advanced network and ensure the stable operation of the in-house networks and design, install, administer, and optimize company servers and related components, as necessary.
Key Responsibilities
SAP
- SAP Business One experience is essential.
- Assist users with day-to-day queries.
- Provide training to users where applicable.
- Update and maintain user rights.
- Creation of additional reports as required.
- Update existing reports as required.
- Implementation of new modules as required.
- Update of current modules as required.
- Creation of reports on Management Reporting Services based on SAP information.
- Maintaining the linking of data between SAP and Management Reporting Services.
CRM
- Assist with exporting CRM database information.
First-line support
- Manage all network connection problems (WAN/LAN); Wireless / Wired / Mobile data (Firewall, switch, Wifi).
- Manage all Applications; Windows, Microsoft Office, SAP, Management Reporting Services, and Remote desktop connections.
- First contact point for users with questions / IT-related incidents by phone, by mail and remote assistance.
- Offer support on any kind of questions/issues users have/experience.
- Troubleshooting basic computer issues (user hardware, system, and software).
- Troubleshooting basic connectivity issues.
- Troubleshooting basic 'user' issues.
IT Administration
- Implement a backup system and ensure backups are verified and correctly run to ensure business continuity.
- Ensure network cables and cabling is installed appropriately.
- Ensure all antivirus software is updated on a regular basis.
- Setup up of computers and tablets for new users.
- Troubleshooting any issues with local internet connections. Optionally monitor local connections and infrastructure. Contact local ISP to resolve local internet connections.
- Fulfil network administrator duties.
- Facilitate and execute the process to change to own IT infrastructure.
- Change of Windows product key and activate Windows again and/or deploy a new operating system.
- Continual deployment of Group company’s IT procedures.
- Implementing a server to be accessed by all users.
- Maintaining printer network and printers.
- Assisting with VPN queries.
- Implementing IT procedures.
Reporting on:
- Current IT issues and project management of the issues
- Update user list against company equipment
- Update flow charts or IT mapping as and when there are changes
Experience and qualification
- Minimum 3 years in IT/software development, and systems administration.
- Must have relevant IT qualifications.
- Perform and maintain system backups and recovery via backup software.
- Administration of cloud-based infrastructure.
- Strong technical and user guide documentation skills.
Job Types: Full-time, Permanent
Pay: R20,000.00 - R25,000.00 per month
Ability to commute/relocate:
- Centurion, Gauteng: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Have you completed the following level of education: Bachelor's Degree?
- Do you have an IT qualification?
- Do you have a minimum of 3 years in IT/software development and systems administration?
- Are you comfortable commuting to this job's location?
- How many years of work experience do you have using Windows?
- Do you have a valid driver's license?
- Are you able to administer cloud-based infrastructure?
- Are you a South African citizen?