Receptionist/front Desk

Backstage Beauty Lounge-Abu Dhabi, United Arab Emirates

Negotiable

Full-Time

1 position

Backstage beauty lounge Abu Dhabi is currently hiring for a receptionist position,

Profile:

Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude

Tasks:

Handling and monitoring front desk functions
Ensuring highest levels of guest service where ALL guests demand is meet
Ensure monthly targets are meet
Insuring staff adherence to rules and procedures of the company
Attain financial targets
Communicating to the Head Office guests’ concerns requests and demands
Ensure daily FD Staff are adhering to the staff standard grooming and maintain good hygiene.
Prepare or communicate front desk staff monthly schedule
Ensuring ZERO turning away of guests
All guests’ requests for bookings and extra services to be met
Ensure Fair Distribution of jobs to technician
Focused and goal driven to reached Salons monthly Target
Checking In Guests
Ensuring all services are charge fairly and as per our service menu and ensuring all services performed are paid
Prepare invoices are given to guests upon check out
Making sure all data in the POS is correct before check out
Making sure cash and visa payments are correct
Ensuring reports are properly done and send to Accounts daily
Ensuring cash is safe and ready for deposits
Follow all company procedures with regards to handling cash
Ensure all stationery and receptionist supplies are available
Salon Software Experience (Fresha)

Ability to commute/relocate:

Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

Experience:

Language:

Details