IT Technical Specialist

Primary Responsibilities for the Role

• Monitoring, maintenance and support of systems and ICT infrastructure
• Administration of Microsoft operating systems
• Administration of virtualized or cloud environments
• Network Administration
• Administration of SQL Server environments
• Implementation
• Maintenance
• Setup and Maintenance of SQL Jobs and DTSx jobs
• DBA Functions
• Backups Procedures
• Recovering Strategies
• Performance tuning
• Windows Servers Administration. (Live Client Hosted Servers, Internal and Development)
• Terminal services - Setup, Maintenance and Support
• Windows Servers - Setup, Maintenance, Backups and Support
• Veeam Servers - Setup, Maintenance, Backups and Support
• IIS - Setup, Maintenance, Backups and Support
• Backup & recovery procedures.

Technical Skills

• Strong background of desktop support, Windows server support, and LAN / WAN / internet connectivity
• Project experience on infrastructure implementations
• Understanding of network technologies including routing, ISP offerings and service contracts
• Excellent administrative, communication and people skills
• Strong experience with Virtualization technologies.
• Experience with cloud IAAS technologies (AWS/Azure)
• Competent in SQL Server Functionality and T-SQL
• Knowledge of Linux and Unix operating systems is an advantage
• Support TS Functionality
• Installing Microsoft SQL Server
• Understand Software Integration
• Able to support and maintain the hosted servers
• Ability to:

• Install SQL Server with correct collations
• Understand and setup SQL Jobs and DTSx jobs

Desired Skills, Experience and Qualities:

Education & Qualification

• Recognised tertiary qualification (Diploma in Information Technology or equivalent)
• Certification in current Microsoft Technologies (MCITP)
• Cyber Security Certification will be preferred
• Attention to detail and accuracy
• Must have good problem-solving skills
• Ability to work under pressure and after hours
• Must have resilience
• Must have good planning and organisational skills and meet all deadlines

Relevant Experience

• Minimum 5 years working experience in implementing and maintaining IT infrastructure solutions, including server deployments, Microsoft Exchange and Active Directory, and LAN/WAN and network security infrastructures on Microsoft architectures
• Minimum 5 years work experience managing MS SQL Databases

Driving Value

• Actively seeking and implementing opportunities to maximize value in any aspect of the business.
• Setting a culture of continuously striving for better performance
• Challenging the current state in order to seek real improvements

Leading People

• Motivating and developing people to deliver superior results in a responsible manner
• Building and maintaining effective culture
• Creating a climate in which individuals and teams develop their potential and contribute their best
• Managing accountabilities and providing timely and constructive feedback
• Coaching and providing development opportunities that enable high performance

Leading Self

• Taking responsibility and accountability for own behaviour, performance and development
• Taking ownership for own performance and decisions and their impact on the business
• Demonstrating tenacity and resilience even when faced with obstacles
• Seeking opportunities for personal feedback, learning and development
• Acting decisively when tough or quick action is required