UX Researcher

UX Researcher Responsibilities:

• Combine strategic visioning and analytical activity, moving between macro trends and micro trends in Facebook’s internal privacy systems and experiences, and developing empirically substantiated point of views
• Work closely with cross-functional partners (Product Management, Product Design, Engineering, Legal) and other researchers to identify and prioritize research questions
• Plan and execute rigorous end-to-end custom primary research using the right methodology (qualitative methods), and distil data-informed recommendations through the lens of business impact and user experience
• Communicate results and illustrate suggestions in compelling and creative ways to a broad and diverse audience including executive stakeholders, and across organisational boundaries
• Deliver actionable research insights that make our product experiences measurably better
• Identify opportunities to constantly improve the quality of thinking applied to privacy and internal experiences insights
• Act as a thought leader in research, while advocating for people who use our products
• Advance Facebook’s culture of accountability in privacy through internal product systems and experiences
• Advance the community of researchers at Facebook

Minimum Qualifications:

• Ph.D. or Masters in Human-Computer Interaction, Psychology, Anthropology, Information Science, Computer Science, Engineering, or Political Science or related fields with empirical research experience
• 5+ years' experience conducting qualitative research in a corporate environment, including concept-testing, usability, interviews, diary studies, contextual inquiry/observations, ethnography
• Experience with in-person research
• Experience working with small to very large sample sizes
• Experience conveying research findings and implications to diverse audiences (incl. diverse functions, seniority, and through different research artefacts)
• Impeccable research rigour and experience delivering polished outputs
• Analytical, project management, and problem-solving experience
• Experience with autonomy and independent decision making to weigh tradeoffs and balance demands

Preferred Qualifications:

• Experience conducting research on internal company tools and processes and with internal users
• Experience with survey design, sampling, deployment and analysis
• Experience with research regarding privacy and data use, in compliance systems or with enterprise systems
• Experience mentoring other researchers