Customer Service Virtual Assistant

Detail Cleaning Services-Colombia, Colombia

We are looking for:

  • Excellent written and verbal communication skills are a must
  • Experience in dealing with customer inquiries of different types (i.e. service requests, billing questions, resolving service dissatisfaction, etc.)
  • An ability to problem solve and multitask
  • Strong attention to detail and ability to adapt to change
  • Goal oriented and ability to deliver expected results in a timely manner
  • Ability to easily learn different CRM Systems
  • Knowledge of Microsoft Office tools, Google Drive, VOIP)
  • Some Experience in sales is a plus
  • Customer Service Experience is a plus
  • Full time Availability
  • Bilingual (Spanish and English)

What we offer:

  • Weekly Pay: $300+
  • Hours of Operation: 8-9 hour weekday shift and only 4-5 hours on Saturdays
  • No night shifts!
  • Work from Home!
  • Paid Training
  • Vacation, PTO and even Birthday Paid off!
  • Up to 4 Holidays Paid Off
  • Opportunity to grow with us!

Requirements to work from home:

  • Excellent Internet connectivity:

  • Internet access speeds of 2 Mbps upload and 10 Mbps download - the faster the better!

  • Productive work environment:

  • In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.

  • A quiet and distraction-free, secure place to work.
  • A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.

About us:
Detail Cleaning Services was started in 2009 and is a family and veteran owned business. Currently rated the number one cleaning home in the Greater Houston area with over 1,000 5-star reviews across different online platforms.

What is the secret to our success?

Simple. We take care of our employees and they take care of the happy clients. We have a highly motivated team of techs and a rockstar office staff that take great pride in bringing friends and neighbors in the area the great feeling of a clean home by providing professional, detail-oriented and friendly service with a personal touch each day - caring for each home as if it were their own.

Pay: $1,305,000 - $1,900,000 per week