Description
Position Summary:
- Attends to customer queries, concerns and issues regarding services and/or sales orders and submits accurate data/reports on customer queries/sales orders.
- Takes advantage of every customer interaction as an opportunity to create customer loyalty, reduce customer attrition and increase the client's competitive advantage over the other key players in the industry.
- Interacts with a team of CSR's/TSR's and supports the Team Leader in all initiatives aimed at driving individual and team performance and attaining individual / team goals.
Minimum Qualifications:
- Open to Native or Non Native French Speakers
- For Natives - Visa must either be in tourist, retirement or refugee visa
- Open to Senior Highschool Graduate as long as the age is above 18 years old (Legal working age in the Philippines).
Additional Job Description:
Provides top quality customer service / technical support to all customers of the account / program.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Employee stock ownership plan
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Night shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (preferred)
Language:
- French (preferred)