Description
Job Overview:
On behalf of a leader in the iGaming industry, we at European Language Jobs Greece are looking for talent with Spanish-speaking skills to join our ever-growing* Customer Support* team!
By delivering a wide variety of games across desktop, mobile, and tablet devices, we are ardent about providing a top-notch iGaming *and customer experience* within a user-friendly betting platform for all.
What you will do:
- Be the primary point of contact for customer requests, representing the online *iGaming *industry leader
Respond promptly to a variety of account queries including payment, login, verification and bet queries:
Direct unresolved requests and issues and follow up to ensure resolution
- Record and handle inquiries, comments and complaints, always in a timely and professional manner
- Turning every customer into a happy customer!
- Enjoy your time in Greece!
What you will bring:
- Excellent command of **Spanish
both in written and spoken form**:
Advanced English knowledge
Familiarity with iGaming **is a big plus:
Prior customer support experience will be considered an asset
- Solution driven out of the box thinking
- An empathetic soul with the communication skills that match
- A positive and adventurous attitude
What we offer:
- Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home here in Greece)
Competitive monthly salary + 2 extra salaries per year:
Health benefits - extra private healthcare benefits on top of standard public insurance
- Numerous perks and discounts
- Fully remunerated training by certified instructors
- A career path within a company of more than 12.000 employees