Sales Assistant

Patrizia Pepe is home to a very unique and distinctive corporate culture.

Being an independent, family-owned business, we have been developing our work environment for almost 30 years - moving from a local enterprise on the outskirts of Florence (Italy) to a global fashion brand shaping a world of beauty to wear for our clients across three different regions (Europe, Russia and China).

And yet we feel - and act - pretty much like a Start-up!

We promote a culture of merit, where leaders influence performance through their credibility, appreciation of success and their focus on making sure all employees feel valued, connected with the whole organization and have the information they need to do their jobs well.

As we keep growing, redefining our DNA, our business model and expanding the operations further, we try to continously improve within our workplace, while having fun and inspiring one another.

We are currently looking for a FT Sales Assistant in Palma de Mallorca.

Main duties:

• To provide an exceptional standard of customer service in the boutique.

The Role:

• To provide product, promotion and pricing information by clarifying customer request.
• To manage the promotional allowance, rebate and pricing discrepancies by researching promotion details and regular special prices.
• To approach customers and offer them afvice and support on the product.
• To understand and be able to advise customers on smart professional dress and appearance.
• To develope enduring relationships with clients.
• To resolve order and inventory problems by investigating data and history.
• To handle returns of merchandise.
• To maintain a clean and orderly environment in the Boutique at the highest standard.
• To operate cash registers and close daily revenues.
• To mantain the customer database by inputting customer profile and updates.
• Have at least two years of experience in fashion retail.
• Great customer service skills.
• Ability to communicate and inspire customers.
• Ability to work towards goals.
• Initiative
• Strong skills.
• Dynamic and creative.
• Have fluent in English and Spanish. The knowledge of a third language will be considered a plus.