Receptionist/administrative Assistant

Receptionist

Erin Ridge Physio

Job Summary

Responsibilities and Duties

Main duties include:

• Communication with patients, providers and practitioners regarding services offered, appointments, and billing;
• Billing and Invoicing customers and insurance companies;
• Greeting patients, checking them in, and notify practitioner of patient's arrival;
• Scan and save and recording patient forms into electronic charts;
• Maintain patient files by obtaining, recording, and updating personal and financial information;
• Schedule appointments using computer software systems, receive and record payment for services, bill insurance companies on behalf of patients;
• Receive and process payments, produce invoices, issue receipts;
• Protect patients' rights by maintaining confidentiality of personal and financial information;
• Operate general office equipment such as: computers, printers, scanners, telephone, and fax.

Additional duties include:

• Answering telephone calls and scheduling appointments;
• Sending and receiving faxes;
• Recording and relaying information;
• Cleaning, laundry, organizing;
• Problem solve inquiries and questions
• Assisting physiotherapists with organization and administrative tasks.

Qualifications and Skills:

• Ability to multitask and work efficiently in a fast-paced environment;
• Ability to work with little supervision;
• Ability to work with alone and as a part of a team;
• Ability to troubleshoot problems with office equipment;
• A background in administration;
• Attention to detail;
• Strong communication and customer service skills;
• Strong organizational, filing, and computer skills;
• Flexibility and availability.

Employment requirements:

• Familiarity with MVA and Workers Compensation is an asset
• Experience in a Physiotherapy clinic is an asset
• Experience with Clinic Practice Management Software for Booking, Scheduling, Charting, and Billing (Jane) is preferred

Job Type: Part-time

Salary: From $17.00 per hour

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• receptionist: 1 year (preferred)