You'll spend time on the following:

  • Manage end to end Immigration process for new hires and employees on international assignments based on policies, procedures and guidelines
  • Coordinate interaction and maintaining follow-ups with external immigration vendors for the processing of the visas and all immigration matters
  • Provide support and assist employees to apply, renew and terminate visa when required
  • Ensures that employees understand the immigration and global mobility philosophy, assignment types,processes and procedures
  • Have conversation with employees, briefing of immigration process, provide and support documentation on business and work visa requirements
  • Monitor effective immigration processes and assist to provide appropriate response to all immigration questions and resolve issues compliantly according to immigration regulations
  • Work with the Global Mobility Teams and facilitate the administration of the Immigration and mobility process for new assignments, extensions and repatriations
  • Coordinate with stakeholders eg; Recruitment, People, Staffing, Finance sharing responsibility, providing support, maintaining communication and updating on progress
  • Collaborate with stakeholders to recommend appropriate requirements for all visa within required time frame and administer delivery of all services to employee
  • Have some basic understanding of the immigration laws and norms
  • Verifying the authenticity of paperwork and supporting documents
  • Efficiency in data entry and management, file creation and management and computer literacy
  • Maintain, update and track internal systems such as Immigration report to ensure policies and procedures are kept up to date
  • Maintain and update record for all visa processes and maintain knowledge on all status

Here's what we are looking for:
Professional skills:

  • Minimum diploma or equivalent qualification
  • 2 years' experience in administrative, human resource or immigration role
  • Strong customer service focus
  • Good interpersonal, influencing and organizational skills and attention to detail
  • Good written and verbal communication including tact and diplomacy
  • Proven ability to work productively both independently and in a team environment
  • Strict observance of all applicable deadlines and submission
  • Solution-oriented approach to fulfilling duties with strong research competency.
  • Passion for working with and learning from individuals from various countries/cultures
  • Ability and willingness to attend calls and monthly Global and APAC meetings

Other things to know:
L&D:
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks:
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 28+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.

Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.

LI-SEA #LI-Hybrid