Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing - in the years ahead, we’ll hire thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits and space available travel privileges, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape. From the check-in counter to the departure gate, and even behind the scenes, our Airport Operations team keeps operations at our airports running smoothly every single day.
Key Responsibilities:
- Responsible for day to day operational, financial and personnel performance of assigned international outstation
- Establishes and implements goals and standards to maintain and control operational integrity, service levels, costs, and safety requirements.
- Identifies equipment, facilities, staffing and training needs
- Participates as team member to headquarters support organizations, as well as other United operating departments in coordinating their responsibilities
- Represents airport activities to host government federal, state, and local airport authority agencies along with TSA international field offices, U.S. aviation security representatives and FAA
- Responsible for maintaining station facilities, equipment, and professional appearance standards for all United employees
- Responsible for performance management and ongoing professional developmental support of personnel and “dotted line” reports
- Responsible for compliance with Stations controls and Internal Audit standards
- Maintain strong working relationships with OAL/airport authorities/vendors/governmental authorities (FAA/TSA/CBP)/ internal divisions
- Manage vendor service contracts as the need arises
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
What’s needed to succeed (Minimum Qualifications):
- College degree or relevant experience
- 2-4 years of relevant management experience in Airport Services environment or equivalent experience
- Knowledge of airport operations to include hub operations, terminal/ramp operations and ATO and related technology
- Ability to work in a dynamic, fast paced operational environment
- Knowledge of station controls and Internal Audit standards
- Strong communication and social skills with proficiency in English and Spanish (written and spoken)
- Proven track record to develop and motivate personnel
- Strong problem-solving skills and commit to excellence
- Flexible to work all shifts and, when necessary, available 7 days a week/24 hours a day, including holidays and weekends, to deal with any operational and/or unforeseen situations
- Legally authorized to work in Costa Rica for any employer without sponsorship
**Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT