Description
Among your attributes:
- Listen carefully to customer's requests taking into account all shared details ;
- Opt for the best route to deal with the client case ;
- Stay professional and calm in any situation ;
- Demonstrate a professional attitude that reflects the best image of the company;
- Being resourceful by suggesting the most appropriate solutions to customer's requests;
- Being customer oriented.
Required profile:
- Fluency in English, in both formal speaking and writing.
- Customer service experience in a call center environment.
- Customer oriented attitude in all circumstances.
- Mastery of customer relationship management techniques (CRM).
- Relational ease.
- A great deal of calm and self-control.
- High level of empathy and understanding towards the customer.
We offer:
Attractive compensation (fixed + performance bonus).
- A CDI from the first day of training.
- Training paid at 100%.
- Personalized and permanent support.
- An integration mechanism guaranteeing successful start-up.
- Complementary social cover,
- Possibility of development (internal promotion).
- Pleasant working conditions and a lively company life.
Like all positions in our company, this position is open to people with disabilities as well.
Speaking Customer Advisers - Casablanca - English
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