IT Change Management Analyst

Job Description:
Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma).

Diagrams and evaluates existing processes.

Organizes, leads and facilitates cross-functional project teams.

Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.

Collects data to identify root cause of problems.

Measures performance against process requirements.

Aligns improvement to performance shortfalls.

Provides consultation on the use of re-engineering techniques to improve process performance and product quality.

Surveys and analyzes best practices for techniques and processes.

Experience:
Atleast 2 years of experience in Change/Incident management preferably worked on infrastructure projects.