IT Assistant

KTP Philippines ROHQ-Mandaluyong, Philippines

Negotiable

Full-Time

1 position

Configure and deploy onboarding equipment and accounts as well as execute offboarding procedure.

Assist in maintaining IT inventory.
Diagnosing and troubleshooting technical issues including account setup, software installs, upgrades, and repairs.
Responding to system outages and perform effective escalation process.
Vendor relationship management.
Manage and support video conferencing components, platforms, interfaces through Zoom, MS Teams.
Basic understanding and skill to access network issue and provide basic troubleshooting.

Requirements:
Graduate of any Information Technology /Computer Science course.

At least 1-2 years of working experience in IT infrastructure and End User Computing in a large and diverse environment.
Technical Knowledge and proficient in PC Hardware / Software installation, Configuration, Troubleshooting, Image Cloning.
Good knowledge and experience with MS Windows 10/11.
Basic knowledge and experience with LAN and Wireless network.
Good knowledge and experience with office communication and collaboration tools such as Microsoft Teams, Zoom, Video and Audio Conference etc.
Basic knowledge and understanding with MS Office Applications.
Knowledge of Autodesk and Engineering Software is an advantage.
Highly organised and process orientated.
Good oral & written communication skills.

Job Types: Full-time, Permanent

Benefits:

Schedule:

Supplemental pay types:

Details