Description
Job Summary:
Quality Assurance Analyst to execute test plans based on business requirements to ensure quality delivery of client implementations. You will work in a diverse and dynamic environment with a team of quality analysts, developers, business analysts, project managers, client service analysts and end customers. You are able to learn quickly, work in a fast-paced, team-driven environment, and possess the ability to communicate well with cross-functional teams
Responsibilities:
- Perform testing in an efficient and timely manner
- Execute test cases as per the defined test plan
- Efficiently and accurately record issues discovered in testing and communicate them out to be resolved
- Meet aggressive deadlines for test completion
- Handle workload from multiple, simultaneous test cycles
- Communicate consistently and effectively with business partners, technical teams, client services, project managers and management
Work with Project Managers and Client Services Analysts on software implementations and issue resolutions to:
Gain an understanding of issue/requirements
- Verify that all required details are included in requirements
- Verify that all test/sample data needed is available
- Determine expected efforts to fulfill requirements
- Help to determine ETA for implementation
- Develop test cases as per the defined test plan
- Work with the Application Support Engineers to identify failed test cases
- Support Project Managers and customers through UAT cycle
- Make recommendations for additional test cases to be included in standard test suites
- Suggest process improvements
Skills and Experience:
- Proven ability to execute test cases in an efficient and timely manner - 3+ years of relevant experience in a fast-paced environment is ideal
- Demonstrated experience in working closely with technical and project management teams to develop and execute test plans
- Ability to test Software-as-a-Service (SaaS) solutions
- Strong working knowledge of system testing metrics and reporting
- Experience with scripting and/or development is a plus
- Ability to write and execute SQL scripts is a plus
- Ability to perform automated testing is a plus