Description
Job description:
The Brand Ambassador will assist the customer in understanding the Companies products and identify solutions to fit their needs, generating sales and renewals, whilst continuing to achieve customer satisfaction levels.
QUALIFICATIONS AND EXPERIENCE
Customer Care and or Marketing diploma, degree and/or relevant experience At least 3 years experience within Customer Care/ Sales/ Brand Ambassador environment Experienced with data, complaint and/or order capturing systems (Syspro, etc.)
MINIMUM SKILLS AND ABILITIES REQUIRED
Excellent Communication and Interpersonal skills including patience Analytical skills (Information processing) Excellent written, verbal and presentation skills Excellent organizational and follow-up skills Systems monitoring and record keeping Teamwork and motivation of team members Ability to show resilience and a flexible approach Ability to build effective relationships with customers Competent in problem solving (problem analysis), planning and decision making Conflict management, conflict resolution and change management Computer proficient
Must be vaccinated