Description
Medical Receptionist (Bilingual) Required in Al Ain, UAE
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed
Requirements:
- Degree holder in Mas Communication or related field
- At least 3 years related experience working in Hospital/ Medical centers in UAE
- With English and Arabic Proficiency in communication.
- Willing to work in Al Ain
Salary: AED1,480.08 - AED4,365.77 per month
Ability to commute/relocate:
- Al-Ayn: Reliably commute or planning to relocate before starting work (required)