Description
Responsibilities
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
Qualifications:
- Filipino citizen or with equivalent legal status
- Proven oral and written English communication skills
- Strong logic and problem-solving skills
- Availability to work in various shifts
- Skill in using Windows operating systems
- Organization and work prioritization skills
Job Types: Full-time, Permanent
Salary: Php15,000.00 - Php20,000.00 per month
Benefits:
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Flexible shift
- Night shift
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
Experience:
- BPO: 1 year (preferred)