Description
The Home Based Billing Coordinator that will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.
The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.
- Strong attention to detail Ability to move fast
- Efficient organizational skills
- Active listening skills
- Maintain composure and react calmly and professionally in all situations
- Effective oral/written communication skills, time management, multi-tasking, interpersonal, and problem solving
- Ability to work well under pressure and meet deadlines
- Must be flexible, team player who is able to work overtime as required
Responsibilities:
- Completing & processing all invoices which need to be uploaded into a customer web portal or shared online service for payment
- Communicate with collection team on status of invoices set for payment
- Upload invoices into Web Portal
- Track processes of invoices
- Handle rejections by validating amount against customer PO, working with collections to make invoice, corrections, validating freight and tax costs on invoices
- Follow up with AE’s regarding purchase order copies for filing or adding PO#s to open invoices
- Enter resolution notes in system for all paperwork completed
- Occasional back-up/coverage for our Collection Representatives by calling on outstanding client invoices
- Other duties as assigned
Additional Job Requirements
- Minimum of 1-3 years office skills/support experience
- Excellent typing and 10 key skills (min. typing 50 wpm & 10 key, 10,000 kph)
- Proficiency in most Microsoft Office Applications, specifically Word, Excel and Outlook
- Preferred: Associate Degree and previous experience in credit/collections
- RingCentral (remote telephone, HALO will set-up)
Role Details
- Industry: Finance
- Work Shift: 8:00 AM - 5:00 PM CST (USA)
- Workdays: Monday through Friday (USA)
- Written and spoken English skill: Upper Intermediate/Advanced
- Salary Range: 23,000-27,000
About DCX
DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we're excited to have you apply!
To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.
To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.