Description
Summary/Objective
Saturday Receptionist for Granville Showroom 8:30am to 5pm
Looking for a great opportunity to work in the Carter Auto Group
The Receptionist serves as a front-line representative for the dealership. Answers multi-line phone system. Is responsible for greeting customers as they enter the showroom, answers basic inquiries, and directs them to the appropriate party. Ensures a customer-friendly environment and an exceptional customer experience.
Essential Functions
- Answers multi line phone system in accordance with company policies, using the company approved greeting in a friendly and professional manner
- Responds quickly and accurately to incoming telephone calls by routing calls, providing assistance and furnishings general information to internal and external callers
- Greets and directs visitors, including but not limited to customers and vendors, to the correct department, notifies the appropriate person that visitor has arrived
- Answers basic customer inquiries and refers more complex inquires to the appropriate person
- Serves as clerical and administrative
- Other duties as assigned
- Cash Handling
Competencies
- Exceptional customer service skills
- Ability to clearly answer the phone and use the intercom
- Strong organization skills and ability to multi-task
- Ability to remain positive and professional in stressful situations
- Ability to read and comprehend instructions and information
- Ability to listen to customer and determine how to assist them
- Time Management skills and ability to prioritize
- Excellent communication skills and works well in a team environment
- Fast and accurate data entry skills
- Ability to handle multiple calls at one time
- Maintain professional appearance at all times
Job Types: Part-time, Permanent
Part-time hours: 14 per week
Salary: $16.00-$20.00 per hour
Schedule:
- Weekend availability
COVID-19 considerations:
All employees and customers must wear masks, we sanitize regularly, employees maintain with social distancing, plexi glass for reception desk