Summary/Objective

Saturday Receptionist for Granville Showroom 8:30am to 5pm

Looking for a great opportunity to work in the Carter Auto Group

The Receptionist serves as a front-line representative for the dealership. Answers multi-line phone system. Is responsible for greeting customers as they enter the showroom, answers basic inquiries, and directs them to the appropriate party. Ensures a customer-friendly environment and an exceptional customer experience.

Essential Functions

  • Answers multi line phone system in accordance with company policies, using the company approved greeting in a friendly and professional manner
  • Responds quickly and accurately to incoming telephone calls by routing calls, providing assistance and furnishings general information to internal and external callers
  • Greets and directs visitors, including but not limited to customers and vendors, to the correct department, notifies the appropriate person that visitor has arrived
  • Answers basic customer inquiries and refers more complex inquires to the appropriate person
  • Serves as clerical and administrative
  • Other duties as assigned
  • Cash Handling

Competencies

  • Exceptional customer service skills
  • Ability to clearly answer the phone and use the intercom
  • Strong organization skills and ability to multi-task
  • Ability to remain positive and professional in stressful situations
  • Ability to read and comprehend instructions and information
  • Ability to listen to customer and determine how to assist them
  • Time Management skills and ability to prioritize
  • Excellent communication skills and works well in a team environment
  • Fast and accurate data entry skills
  • Ability to handle multiple calls at one time
  • Maintain professional appearance at all times

Job Types: Part-time, Permanent
Part-time hours: 14 per week

Salary: $16.00-$20.00 per hour

Schedule:

  • Weekend availability

COVID-19 considerations:
All employees and customers must wear masks, we sanitize regularly, employees maintain with social distancing, plexi glass for reception desk