Assistant Security Manager Hotel

Assistant Security Manager

Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Perform checks on operational needs and administer new procedures for strict compliance.
• Collate Hotel Incident reports (HIR), record statements, interview eyewitnesses and perform onsite investigation and involve the Authorities, if necessary.
• Oversee critical and sensitive functions until completion and give command & control the operations during an emergency.
• Ensure all security personnel are fully briefed on major events of the hotel and formulate the SOPs.
• Assist the Security Manager to monitor Department’s budget and ensure expenditures are within the budget
• Implement strict discipline on non-performers and liaise directly with HR Department for appropriate actions.
• Prevent situations that could jeopardize the reputation of the hotel.
• Document all incidents occurred in the hotel in connection with crime, subversions, potential liabilities and insurance requirements.
• Assist staff in handling of unusual guests or employees’ problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, civil disturbances, power or elevator failures, medical assistance and natural disasters.
• Select, train, schedule, discipline and direct security colleagues in all aspects of security policies and procedures.
• Keep abreast of developments within the hotel and community as they relate to security as well as act as a liaison with local law-enforcement agencies.
• Remain informed of current local laws and regulations as they relate to the hotel, particularly in the area of guests, patrons and employees’ rights.
• Responsible for all training related to the hotel’s emergency procedures.
• Conduct orientation to new colleagues on Security & Safety.
• Act as a representative at meetings in the absence of the Hotel Security Manager.
• Organize departmental functions/retreat to foster better relationships within the department.
• Organize Workplace Safety Committee activities of Hotel.
• Comply with hotel and department policies and procedures at all times.
• Carry out any other duties as and when assigned by the Hotel Security Manager and the Management of the Hotel.
• Constantly review the department’s operational needs working towards efficiency.
• Perform and complete the management daily task lists and submit to the Hotel Security Manager for vetting.
• Oversee daily handing and taking over of teams and to check the documents handed over by the Supervisors.
• Able to work on shifts and on weekends.

Qualifications:

• At least 5 years of similar experience in hotels
• Possess relevant PSIRA Grades
• Experienced in first aid, fire fighting and crowd control
• Basic Fire Fighting skills
• First Aid Management
• Knowledge in Fire Prevention & Protection of Building
• Conversant with the various systems in Hotel Security Room
• Ability to analyze situation and give clear instructions or guides
• Able to work shift hours and on weekends

SKILLS

A Security Manager must*:Think quickly, clearly and objectively under pressure * Be proactive about hotel security operations *Plan ahead * Deal well with people

WRAP UP

A Security Manager plays a fundamental role in the profitable running of a hotel. When he does his job well the guests feel safe and relaxed, the workers know that “work” is a safe place to be and the hotel buildings are protected from danger. This job requires someone level-headed, quick thinking and insightful. Is it the job for you? MUST BE PSIRA REGISTERED

Job Types: Full-time, Permanent

Salary: R16,000.00 - R19,000.00 per month

Experience:

• Hotel Security: 3 years (required)

License/Certification:

• PSIRA (required)