Finance Administrator

Cool Ideas Service Provider-Johannesburg, South Africa

Cool Ideas, leading ISP in Rosebank Johannesburg requires a Finance Administrator to join our team

Roles and Responsibilities

A variety of tasks including but not limited to the following:

  • Ensuring the suspensions are run according to the SOPs.
  • Management and control of the LOD process according to the SOPs.
  • Responsible for running the debit orders daily and the allocations thereof.
  • Ensuring that the clawback billing is run weekly.
  • Allocation of the daily malformed deposits and ensuring that the suspense account is kept clear.
  • Responsible for the complete VOIP billing process.
  • Responsible for the daily VX billing
  • Accountable for the FTTB billing in Sage.
  • Accountable for the IP Static billing.
  • Raising of client credit notes.
  • Dealing with account escalations.
  • Verifying client refunds requested by the team.
  • Allocations of cashbook entries.
  • Stock take and reporting thereof.
  • Cancellations relating to Hosting, domain, and data only services.
  • Reviewing and reporting on the billing gaps report.
  • FTTB Debtor.
  • Back billing.
  • Ad hoc projects as assigned.

Competencies:

  • Excellent verbal and listening communication skills.
  • Excellent written communication skills.
  • Able to communicate effectively.
  • Customer service orientation.
  • Computer skills with the ability to operate excel spreadsheets and in-house software systems.
  • Deadline-driven, with the ability to work independently and proactively.
  • Excellent organisational and administrative skills.
  • Team player.
  • Post matric qualification.