Jira Administrator

We are looking for ambitious and energetic
- JIRA Admin to help us expand our clientele.

Develop and maintain automation workflows in Atlassian JIRA software & service management
- including tool administration and customization

Create JIRA projects, queries, and reports.

• Creating customized JIRA service desk workflows with SLA’s, Dashboards, Reports and
• requested customizations.
• Install and configure plugins and deploy to extend JIRA capabilities, make dashboards for JIRA
• Connect add-ons, configure custom fields, support JIRA configurations for both software &
• service management tool.
• Design custom JIRA workflow for different issues types to assist in Automation
• Develop JIRA templates, complex JIRA workflows including project workflows, screen
• schemes, permission scheme and notification schemes in JIRA software.
• Responsible for maintenance, administration, upgrade, and enhancements to JIRA software &
• service desk tool and associated plugins.
• Collaborate with cross-functional teams across organization to develop, and deliver custom
• templates, workflows (automation) using Atlassian products (JIRA, Service Desk)
• JIRA Administrator will be responsible for understanding the current process, identifying gaps toJob Location: Kolkata

No. of Openings: 1