Description
3years
- Answers switchboard timeously
- Directs calls via the cloud-based switchboard system
- Assists with queries
- Takes and pass on messages
- Reports switchboard problems to IT Department
- Inform Security of anticipated visitors
- Open the door for visitors
- Depending on the visitor wait for and receive them at the building entrance and escort them to the Organizations' offices bypassing the building sign in
- Greet and assist visitors
- Find out how you can assist them
- Stamp parking vouchers for visitors
- For large meeting liaise with the building superintendent
- Keep the switchboard Reception area tidy as this reflects our image
Qualifications and Experience:
- Grade 12 certificate
- Driver’s licence
- Minimum of 3 years reception/office experience in a mid to large size company
- Prior experience with Microsoft Office
- Interpersonal skills and the confidence to interact successfully with executives and managers, messengers and services; teamwork and collaboration skills
- Excellent verbal communication
- Good telephone communication etiquette
- Organized and resourceful
- Customer-focused
- Active listener
- Adept at prioritizing, scheduling and multitasking