Description
Job Duties/Responsibilities will include:
Request information from credit verification platforms regarding customer credit history and credit scores
Request trade references and vet customer appropriately
Issue welcome letters to approved customers
Determine appropriate credit limits and present for approval in terms of authority matrix
Review debtors report updates compiled by the Credit Controller and provide assistance for collection as required
Update and review daily cash flow and follow up on collections that did not come in as expected
Collate required support for credit notes and refunds and present for approval in terms of authority matrix
Chair debtor's meetings with each vertical lead and Account Managers
Discuss actions to be taken on delinquent customers and follow up on actions as agreed
Document and send updated action plan report to Finance Executive
Review of debtors reports on a weekly basis
Initiate customer visits when required to resolve queries on accounts or for customers with payment problems
Follow up on problem customers by initiating visits to customers / letter of demand / acknowledgement of debt / final demands / final reminders
Handing customers over to attorneys to start legal processes
Maintain legal accounts register
Manage legal costs
Keep track of legal processes and updates
Regular meetings and correspondence with attorneys regarding legal matters and trial preparations and providing updates to the Finance Executive
Set debt collection targets for Credit Controllers and monitor achievement of set targets
Prepare the cash flow projection for the collections expected
Prepare recons for month end close
Ensure month end deadlines are met and reporting is done timeously and accurately
Ensure necessary rates are properly maintained and all necessary rate adjustments are done correctly
Ensure timely and accurate billings to customers
Assist with auditors requests and enquiries
Review and improve processes
Grade 12 (Matric) or equivalent
3-5 years + credit management experience in a fast paced and target driven Logistics/Courier environment
Diploma / Degree in Credit Management or accounting related/equivalent
Legal related background will be an advantage
Commercial / Industrial background
Proficient in MS Office and Pastel
Experience in budgeting and forecasting
Knowledge of the National Credit Act, including legal processes to collect debt
Knowledge of POPIA Act
Team management