IT
KZN
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IT Systems Analyst

(Permanent - Durban)

The role would require integrating the adopted solutions into the business and technology environment, working closely with the solution providers, users, management engaged in the pilot study.

Responsibilities

  • To analyse business process issues and/or problems and provide consulting assistance to system users.
  • To conduct research on possible solutions and make recommendations
  • based on findings.
  • To develop a proposal that outlines the project solution/s feasibility and costs and roll-out.
  • To suggest, design, test, implement and evaluate solutions as required and to validate these changes through testing programs.
  • Developing instruction manuals for systems.
  • To examine and evaluate current systems and Identify system requirements.
  • To liaise with users to track additional requirements and features.
  • To document all interface requirements as per required standards and policies.
  • To collaborate with the IT team and external developers.
  • To train users on the new operating systems and provide support.
  • Ensure deadline and budget requirements are met.
  • Act as a link between the organization’s IT and non-IT stakeholders.

Minimum Requirements

  • Bachelor’s Degree in Computer Science, IT, or related field
  • Training in SAP and/or other systems implementation
  • Experience with healthcare technology (preferred)
  • High level of technical expertise and broad knowledge of hardware, software, and IT solutions
  • Good interpersonal and client-handling skills, with the ability to manage expectations and explain technical detail