Description
We are looking to hire qualified Call Center Agents who can join our dynamic team.
- Manage large amounts of calls in a timely manner.
- Identify customers’ needs, clarify information and provide solutions and/or alternatives.
- Document all call information according to standard operating procedures.
- Maintain and improve quality results by adhering to standards and guidelines; recommending improved procedures.
Job Qualifications
- Must be a native Arabic speaker.
- At least 1 year of experience in a call center environment.
- Having a work experience in a Bank is a plus.
- Must have a Bachelor's Degree.
- Ability to handle stressful situation appropriately.
- Willing to work in shifts.
- Must have a transferable visa and valid Qatar ID.
- Can start working immediately.
Salary: QAR6,000.00 - QAR6,500.00 per month
Education:
- Bachelor's (required)
Experience:
- Call Center: 1 year (preferred)
Language:
- Arabic (required)