Description
Key Responsibilities:
- IT, Strong literacy and administration skills.
- Excellent customer service skills, deliver a service where patience, empathy and building rapport is key.
- Ability to work well under pressure, resilience when needed and an empathetic nature
- A team worker with a flexible approach and good communication skills.
- Issuing customers refunds and dealing with returns.
- A great problem solver.
- First point of contact for our Ambassadors and Customers.
- Flexibility to help in other areas of the business, if required including general warehouse work
Salary: £18,000.00-£20,000.00 per year
Benefits:
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Bolton, BL3 6NR: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (required)
Work Location: One location