Description
Essential Skills Required:
- SAP Authorizations skills (+8 years)
- SAP IDM know-how and/or SAP Authorization in all modules
- Proven experience roles design, and support within an SAP environment.
- Good understanding of system landscape to design adequate and governance compliant to secure role design and user provisioning.
- SAP Netweaver APAP (& optionally JAVA know-how)
Qualification and Experience Required:
- Degree in Computer Systems or equivalent experience.
- Strong analytical and problem-solving abilities.
- Ability to effectively articulate and communicate the pros and cons of creating an SAP Solution to solve a specific business need.
- Strong organisational skills and attention to detail are a pre-requisite. Strong communication skills, verbal and written.
- ITIL process knowledge and work experience advantageous.
- ITIL Foundation V3 certification is advantageous
- Agile/Scrum methodologies
Advantageous Skills Required:
SAP Authorisations Applications Operations, Details of Main Tasks:
Project Services:
- Consulting of our customers / interface partners regarding SAP UAM functionality, implementation, role design & implementation
Operations:
Applications operations support for SAP UAM
- Recording, routing, and monitoring all reported incidents using ITSM to the COMPANY incident management process.
- Liaising with other fix groups and other plant based or central support organisations within COMPANY.
- Adhering to documented COMPANY escalation processes.
- Manage general queries in a timely and professional manner.
- Recording ALL incidents using the COMPANY standard toolset.
- Enforce SAP security and SAP development guidelines.
- Responsible for ensuring SAP security compliance to internal controls and good practice implementation in SAP authorisation policies to mitigate business risk
- Role Design
- Role Build (Role changes/new roles (single and Composite)
- Change of role model
- ITSM change ticket creation
- JIRA/Confluence
- Share knowledge and business process with team members to ensure that handover of tasks is a simple and effective one.