Description
We are looking for Call Center Agent for our company.
Job Duties:
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Job Requirments:
- Diploma/ Bachelors degree
- Good Communication Skills in English
- Minimum 2 Years Experince in relevent position
- CAFM or ERP Experinece preferred
- Transferable Visa with NOC/ Family Sponsor
- Immediate joiners
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
Language:
- English (preferred)