Description
Classification & Regular Hours:
Hours per Week: 35
Salary Grade: 15
About Western:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.
About Us:
The Department of Western Technology Services (WTS) is a central source committed to providing high-quality, cost-effective technology solutions and services to the campus community in support of the teaching and research missions of the University. WTS works collaboratively with other IT groups within Western’s faculties and support units to leverage central supported technology solutions and services where appropriate. The Infrastructure Services division of WTS is responsible for providing Western faculty, staff, and students with the best possible hardware and software support infrastructure to enable the use of technology in teaching, learning and administration.
Responsibilities:
Qualifications:
- Education:
- College Diploma in an information technology field or a university degree with at least a minor in Computer Science
- University Degree majoring in Computer Science or an Information Technology field is preferred
Experience:
- 5 years of experience supporting enterprise level servers, storage, databases and virtualization platforms
- Experience with, and advanced understanding of, network concepts, systems security and administrative procedures in a large production environment
- Experience managing database platforms (Oracle, MicroSoft SQL, MySql)
- Experience Managing virtualization environments (VMware, Solaris Zones, containers, etc.)
- Storage infrastructure management experience (NetApp, NexSan, FC Switches)
- Experience supporting physical hardware (UCS, Dell, Oracle)
- Knowledge, Skills & Abilities:
- Demonstrated proficiency in setup and management of Database platforms
- Ability to provide technical guidance regarding infrastructure design, deployment and support for WTS hosted databases
- Demonstrated proficiency with implementation and management of server virtualization technologies - VMware and HyperV
- Familiar with managing and supporting physical hardware (Servers and Storage)
- Demonstrated familiarity with Storage technologies and protocols (NFS, CIFS, iSCSI FC)
- Demonstrated excellent oral and written communication skills to effectively interact with technical and non-technical users
- Ability to resolve problems and escalate issues with suggestions for further investigation and options for consideration as required
- Initiative to seek and share relevant information, opinions, and judgments
- Demonstrated organizational skills including ability to manage multiple competing priorities working to tight timelines with appropriate supervision
- Ability to handle frequent interruptions
- Ability to work collaboratively in a team environment
- Ability to establish and maintain relationships with peers, contacts with access to information, and key business partners
- Ability to carry out work off hours as required independently with appropriate guidance and training
- Ability and willingness to stay abreast of technological development and adapt efficiently to emerging priorities and changing work methods
- Demonstrates attention to detail and accuracy
Western Values Diversity:
Please Note:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.