Medical Administrator / Receptionist

An exciting opportunity exists for a Medical Administrator / Receptionist with a Specialist Healthcare Professional in the Netcare Parklands Hospital, Berea, Durban.

The successful applicate will primarily be responsible for carrying out administrative and reception duties at the practice from Monday to Friday 08h00 to 16h30.

Roles are Responsibilities include but are not limited to:

• Scheduling appointments, answering enquiries and greeting patients;
• Assisting patient's to complete the necessary documention and forms;
• Maintaining the Reception area;
• Assisting with the billing process and the receiving of payments;
• Assisting with the monitoring and maintaining of records and accounts;
• Liaising with Medical Schemes and Administrations with regards to benefits, authorisations and follow-up on payments;
• Monitoring and ordering medical and administration supplies;
• Assisting with the sterilisation and cleaning of Medical Equipment;
• Comforting distressed patients by being a voice of comfort during times of stress and emergency;
• Maintaining information confidentiality at all times;
• Liaising with other medical practices including radiology and pathology with professionalism and discretion;
• Following the policies and procedures adopted by the practice.

Minimum Requirements:

• Matric;
• Previous experience of working at a Medical practice;
• Computer Literate and working knowledge of Microsoft Word, Excel and Outlook as well as Practice Management Applications;
• Nursing Qualification (not essential but advantageous);
• Excellent communication skills (verbal, written, telephonic);
• Efficient, accurate, organised and able to multi-task;
• Compassionate and empathetic;
• Professional and ethical.

Salary: From R9,000.00 per month