Programming Assistant

As the Programming Assistant you would be responsible for providing coordination & administrative support to the programming department.

The Programming Assistant will be reporting to the Content Manager.

Key Performance Areas:

• Assist with feedback to listener enquiries & complaints that require a response.
• Assist at outside broadcasts & station events when required.
• Facilitate presenter stand-ins.
• Oversee & perform administrative duties, such as attendance registers, cutting requested on-air audio.
• Provide administrative support to on-air teams.
• Receive programming guests.
• Coordinate programming campaigns/activations.
• Manage all general communication with presenters.
• Attend all meetings/briefings involving programming.
• Manage studio bookings for shoots & recordings.
• Take minutes in all meetings involving programming.
• Work closely with the Creative Solutions team to ensure all admin around on-air campaigns & promotions is complete.
• Thoroughly check daily commercial logs, ensure they are placed in studio & signed by all shows.
• Investigate commercial errors & provide feedback to sales and traffic teams.
• Be the programming department’s dedicated contact for general internal queries.
• Ensure efficient administration of all programming documentation.
• Adhere to codes of confidentiality & working with discretion and professionalism in all dealings with internal & external stakeholders.

Key Performance Indicators:

• Accurate and timely correspondence in all communication with internal & external stakeholders.
• Efficient & accurate communication with presenters.
• Efficient coordination & support at outside broadcasts & station events/activations.
• Thorough follow up on general programming queries & complaints.
• Proofreading of all programming documentation & efficient filing.
• Effectively facilitate stand-in’s.
• Maintain positive working relationships with relevant departments.
• Taking diligent minutes in meetings & efficient review and execution of action items.
• Support Sales & CS with admin related to on-air campaigns & promotions.

Administration

• Reviewing commercial logs.
• Compiling meeting minutes.
• Look after presenter attendance registers, studio booking schedules, programming expense claim forms, film agreements etc.

Qualification:Matric. Qualification in Media Studies advantageous

Experience:Experience in radio advantageous. Experience in an assistance role advantageous

Specific Professional Competencies:

• Be comfortable with all Microsoft office software

Knowledge & Skills

• Excellent Administrative & Coordination skills
• Excellent communication skills
• Excellent Time management skills
• Professional judgment and discretion
• Strong Interpersonal Skills
• Excellent Written and Verbal Communication
• Solutions Driven

Values and Behaviors

• Team player
• Accountability
• Dependable
• Diligent
• Innovative & Proactive