Description
RESPONSIBILITIES:
- Provide First and Second Level Support for all branches in North
- and South America
- Installing and configuring computer hardware, software, systems, networks, printers and scanners (Matrix42 Desktop Management System)
- Setting up accounts and basic training for new users (Windows, Citrix, VPN, etc.)
- Support for Mobile devices (Apple, Samsung) and operation of our mobile device management system (Microsoft Intune, Blackberry UEM)
- Network documentation in the Pathfinder Tool and monitoring of the local network infrastructure
- Repair coordination and replacement of equipment as necessary or according to lifecycle
- Local project support of our headquarter (e.g. launch of new systems)
QUALIFICATIONS:
- Completed technical IT training (e.g., Bachelor´s degree in computer science, information technology, information systems, or similar)
- Minimum 2 years of working experience in an IT function
- Experience with Windows Server environments (2008-2019) and good knowledge of MS-Office and Windows Active Directory
- Independent, accurate, solution
- and team-oriented way of working
- Communicative, flexible personality with willingness to travel internationally
- Bilingual - English/French (English required / French beneficial but optional)
OFFER:
Employees of F/LIST CANADA profit from an attractive salary package depending on your capabilities and experience, flexible working hours and more attractive benefits. We actively promote your personal and professional development and offer flexibility and freedom for your own ideas. Take the opportunity to play a key role in the further development and shape the future of F/LIST CANADA together with a passionate and dynamic team.